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Charlotte FAQS
Where is Pins Mechanical Co. Charlotte located?
Pins Charlotte is located in the heart of South End at 307 W Tremonth Ave Charlotte, NC 28203. Get directions to our location here.
Explore our virtual walkthrough of Pins Mechanical Co. in South End to get an in-depth preview of the space, including its layout, unique features, and exciting amenities.
What games and activities can I enjoy at Pins Charlotte?
We have a range of activities, including duckpin bowling, pinball, foosball, ping pong, patio pong, and more. Check out our Activities page for a detailed list.
Do I need to make a reservation to play games?
At Pins Mechanical Co., we do not offer reservations; it’s a first-come, first-served system for all games and activities.
NOTE: Our duckpin lanes can be reserved as part of a booked event. Learn more about booking your next event a PiNS.
Can I bring outside food or drinks to Pins Charlotte?
Guests are encouraged to bring in food or have it delivered (remember utensils!). However, please refrain from bringing outside beverages, as we offer full-service bars with a diverse range of beer, cocktails, and soft drinks to enhance your experience.
Is Pins Charlotte family-friendly?
You bet! We do not have an age restriction during the day. We love seeing families enjoy our space together. Minors are more than welcome with adult supervision until 9pm. However, after 9pm until close, only grown-ups 21+ are allowed.
Are dogs allowed at Pins Charlotte?
HECK YES! We are a dog-friendly establishment that welcomes leashed dogs inside and on our patios. However, during peak times, we reserve the right to turn dogs away to ensure the comfort of our furry friends and human guests.
Does Pins Charlotte host private events or parties?
You bet we do! Whether you're celebrating a birthday, organizing a team outing for your company, or throwing another shindig, we’ve got you covered! We offer event and party packages tailored to your needs. Our crew specializes in creating unforgettable experiences just for you. For more info and to book your next awesome event, visit our Events page.
Does Pins Charlotte offer any sweet deals or discounts?
YES! We often have special promotions — don’t miss our Weekly Specials! Check our Drinks page for our current drink and game deals, plus, sign up for our emails and/or follow us on social media to stay in the loop on all the latest offers.
Can I buy Pins gift cards?
Of course! Our gift cards make great presents for friends and family, and may be redeemed for drinks, duckpin bowling and merchandise at all Pins Mechanical Co. and 16-Bit Bar + Arcade locations. You can purchase them in-store at any of our locations or buy our gift cards online.
Is there a rooftop or patio at Pins Charlotte?
Yes! Pins Charlotte boasts a vibrant patio area and a second-story outdoor bar and seating area. Get ready to soak up the sun or enjoy city views while you play and unwind!
Is there parking available at Pins Charlotte?
There is free private parking surrounding our location.
Other parking garages near Pins Mechanical Co. in South End include:
Is Pins Charlotte equipped with accessible parking, restrooms & features for individuals with disabilities?
Pins Mechanical Co. is committed to providing accessibility for all our guests, including those with disabilities. All of our locations and duckpin bowling lanes are wheelchair accessible. We offer designated accessible parking spaces conveniently located near our entrance, ensuring ease of access for individuals with mobility needs. We also offer ramps/elevators in the case of multiple floors.
Additionally, our facilities feature accessible restrooms equipped with accommodations to cater to the requirements of our guests with disabilities. We strive to create an inclusive and welcoming environment for everyone to enjoy their duckpin bowling and entertainment experience to the fullest.
Are you hiring at Pins Charlotte?
Absolutely! We’re always looking for enthusiastic and dedicated individuals to join our team. Explore our Careers page for the most up-to-date job openings.
Can I submit a donation request for my cause/organization?
For donation requests, kindly direct your inquiries to hello@pinsbar.com. In your email, please include comprehensive information about your cause or organization.
I think I lost something at Pins Charlotte. How can I check?
If you believe you've misplaced an item at one of our Pins Mechanical Co. locations, please reach out to us via email at hello@pinsbar.com. In your email, include details about the lost item and indicate the specific Pins location you visited. Our dedicated team will promptly assist in checking for your lost item.
How can I get a receipt from my visit?
To request a copy of your receipt, send an email to hello@pinsbar.com. In the email, please include the following information:
- The date of your visit
- The location you visited
- The last four digits of the credit card used
- Your phone number
A member of the Pins team will retrieve your receipt and send you a digital copy. They will contact you if any additional information is required.
What happens if I forget to close my tab?
Please be aware that any open tabs will be closed at the end of the night, and a 25% gratuity will be added to the bill's pre-discounted total. This ensures that our hard working teams are compensated for their service.
How can I get a Pins Mechanical Co. in my city?
At Pins, we’re interested in manifesting our retro radness into major metros nationwide.
Think your city needs a heaping helping of gaming nostalgia and killer cocktails? If you’ve got the perfect property or are a developer eager to collaborate, hit us up with your prospective digs. Submit all real estate and development opportunities here.